Exchange & return
Items may be returned within the trial period of 14 days. You can exchange it for another item or you can get a refund. If the delivered items are not returned within 14 days of receipt, we will assume that you are satisfied with it.
We only accept returned items that:
* be returned in the original undamaged packaging
* are undamaged and unused
* contain a completed return form
1. Complete the return form and clearly state which item you are returning.
2. Cut the form, add it to the package and close the package properly.
3. Send the package.
You can send the package to:
Nature meets Industry
2665 XH Bleiswijk
This is possible with a sender of your choice. Costs for returning are for your own account. Always send the package with a tracking code and keep this proof! We can request this to investigate the status of your return shipment. Without the tracking code on the proof, we cannot give a guarantee if a package is lost.
The amount of your return, excluding shipping costs, will be automatically refunded to your account within 14 days after we have received your package.