The legal guarantee applies to all Nature’s Bag items. Every item is checked for errors and defects before it is sent to the customer. Yet something can sometimes be overlooked. Is there something wrong with your article by accident? Or has your article broken within a short time? Please contact us and we will look for the best fitting solution together!
Wrong / damaged item received?
Never just return your item! If you have received a wrong or damaged item by mistake, please contact customer service first via firstname.lastname@example.org. Always send the invoice number and a clear photo with an explanation of the problem. We will do our utmost to solve the problem properly!